Contact details

Bolster Softgoods
Veerpolder 1d
2361 KV
Warmond

+31 (0)71 204 8423
info@bolstersoftgoods.com

Personal data that we proces

Bolster Softgoods processes your personal data obtained from your use of our services and/or because you have given them to us. Here is a list of the personal data we process:

  • First and last name
  • Date of birth
  • Address
  • Telephone number
  • E-mail address
  • IP-address
  • Other personal data that you actively supply to us, for example by creating a profile on this website, in correspondence and by telephone
  • Details about your activities on our website
  • Internet browser and type of device

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years old, unless they have permission from their parents or guardian. However, we have no way of checking that a visitor is over 16. We advise parents to pay attention to their children’s online activities, to prevent data about children being collected without their parents’ permission. If you are convinced that we collected personal data about a minor without that permission, please contact us at info@bolstersoftgoods.com, so we can delete this information.

For what purpose and on what basis do we process personal data

Bolster Softgoods processes your personal data for the following purposes:

  • Processing your payment
  • Sending out our newsletter and/or advertising brochure
  • To be able to call or email you if necessary to be able to provide our service
  • To inform you about changes in our products and services
  • To offer you the option to create an account
  • To deliver goods and services to you
  • Bolster Softgoods analyses your behaviour on the website to improve the website and adjust our offer of products and services to your preferences.
  • Bolster Softgoods follows your surfing behaviour over different websites so we can adjust our products and services to your needs.
  • Bolster Softgoods also processes personal data if we are legally required to do so, like data that we need for submitting our tax returns.

Automated decision-making

Bolster Softgoods does not take decisions based on automated processing about matters that could have consequences (major and minor) for people. This concerns decisions that are taken by computer programmes or systems, without human input (for example, a Bolster Softgoods employee).

For how long do we store personal data

Bolster Softgoods stores your personal data for only as long as strictly necessary to realise the purposes for which your data is collected.

Sharing personal data with third parties

Bolster Softgoods will never sell your data to third parties and will only share it with them if this is required to carry out our agreement with you or to comply with a legal obligation. If we commission companies to process your data, we first conclude a data processor agreement with them to ensure the same level of protection and confidentiality of your data. Bolster Softgoods remains responsible for this processing.

Cookie overview

Cookies, or comparable technology, that we use

Bolster Softgoods uses only technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time that you visit our website. The ones we use are essential for the technical operation of the website and to improve its ease of use for you. They ensure that the website works as it should and keeps track of your preferred settings, for example. With them, we can optimise our website. You can opt out from receiving cookies by adjusting your internet browser so that it no longer saves cookies. You can also delete all previously saved information using your browser’s settings.

Review, correct or delete data

You have the right to review, correct or delete your personal data. You also have the right to withdraw any consent you gave to data processing or to lodge an objection to the processing of your personal data by Bolster Softgoods, and you have the right to data portability. This means that when you visit us, you can submit a request to have your personal data that we have saved sent to you or another organisation specified by you as a computer file. You can submit a request for access, correction, deletion, data porting of your personal data or request to withdraw your consent or object to the processing of your personal data to: info@bolstersoftgoods.com. To ensure that the request for access was actually made by you, we ask you to include a copy of your ID document with your submission. In this copy, black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number (BSN) in order to protect your privacy. We shall respond as quickly as possible to your request, definitely within four weeks. Bolster Softgoods would like to point out that you have the option to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority.

Use the following link: https:// autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we keep personal data secure

Bolster Softgoods takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@bolstersoftgoods.com.